Terms & Conditions / Privacy Policy

1. Introduction

Welcome to our e-commerce platform ("the Platform"). By accessing or using our services, you agree to these Terms and Conditions and our Privacy Policy. Please read them carefully.

2. User Responsibilities

Users must provide accurate information during account registration and are responsible for maintaining the confidentiality of their login details. Any suspicious activity should be reported immediately.

3. Orders & Payments

All orders placed through the Platform are subject to availability and confirmation. Payments must be made through our approved gateways such as Flutterwave, Paystack, or other supported methods.

4. Shipping & Delivery

Delivery timelines may vary depending on location, product availability, or logistics. Any delays will be communicated to customers when necessary.

5. Returns & Refunds

Products may be returned within the allowed return window if they meet our return policy requirements. Refunds will be processed to the original payment method used.

6. Privacy Policy

We collect personal information such as name, email, phone number, and address to process orders and enhance user experience. We DO NOT share your information with third parties except logistics partners involved in delivery.

7. Cookies

The Platform uses cookies to improve site functionality and user experience. By using the Platform, you consent to our cookie usage.

8. Limitation of Liability

The Platform is not liable for any indirect or incidental damages arising from product usage or service interruptions beyond our control.

9. Updates to Terms

We reserve the right to update these Terms and Policies at any time. Users will be notified of significant changes.

10. Contact Information

For inquiries, support, or complaints, contact us at:
Email: support@cybercon.com
Phone: +234 XXX XXX XXXX